TTWrite Privacy Policy
TTWrite Privacy Policy Our Services instantly connect people everywhere to what’s most meaningful to them. For example, any registered user of TTWrite can send a Write, which is public by default, and can include a message of 200 characters or less and content like photos, videos, and links to other websites.
This Privacy Policy describes how and when we collect, use, and share your information across our websites, SMS, APIs, email notifications, applications, buttons, embeds, ads, and our other covered services that link to this Policy (collectively, the “Services”), and from our partners and other third parties. For example, you send us information when you use our Services on the web, via SMS, or from an application such as TTWrite for Mac, or TTWrite for Android.
When using any of our Services you consent to the collection, transfer, storage, disclosure, and use of your information as described in this Privacy Policy. This includes any information you choose to provide that is deemed sensitive under applicable law. When this policy mentions “we” or “us,” it refers to the controller of your information under this policy.
Irrespective of which country you live in, you authorize us to transfer, store, and use your information in any other country where we operate. In some of these countries, the privacy and data protection laws and rules regarding when government authorities may access data may vary from those in the What you share on TTWrite may be viewed all around the world instantly. You are what you Write!
Learn more about our global operations and data transfer here. If you have any questions or comments about this Privacy Policy, please email us at [email protected].
Basic Account Information:
If you choose to create a TTWrite account, you must provide us with some personal information, such as your name, username, password, email address, or phone number. On TTWrite, your name and username are always listed publicly, including on your profile page and in search results, and you can use either your real name or a pseudonym. You can create and manage multiple TTWrite accounts. Contact Information: You may use your contact information, such as your email address or phone number, to customize your account or enable certain account features, for example, for login verification or TTWrite via SMS. If you provide us with your phone number, you agree to receive text messages to that number from us. We may use your contact information to send you information about our Services, to market to you, to help prevent spam, fraud, or abuse, and to help others find your account, including through third-party services and client applications.
You may use your settings for email and mobile notifications to control notifications you receive from TTWrite. You may also unsubscribe from a notification by following the instructions contained within the notification or the instructions on our website. Your Discoverability privacy settings control whether others can find you on TTWrite by your email address or phone number.
Additional Information:
You may choose to provide us with additional information to help improve and personalize your experience across our Services. For example, you may choose to upload and sync your address book so that we can help you find and connect with users you know or help other users find and connect with you. We may later personalize content, such as making suggestions or showing user accounts and Information Collection and Use We collect and use your information below to provide, understand, and improve our Services.
You can delete your imported address book contacts at any time by visiting your Contacts Dashboard. If you email us, we may keep your message, email address, and contact information to respond to your request. If you connect your account on our Services to your account on another service, the other service may send us information that you authorize for use in the Services.
This information may enable cross-posting or otherwise help us improve the Services, and is deleted from our Services within a few weeks of your disconnecting from our Services your account on the other service. Writes, Following, Lists, Profile, and Other Public Information: TTWrite is primarily designed to help you share information with the world. Most of the information you provide us through TTWrite is information you are asking us to make public. You may provide us with profile information such as a short biography, your location, your website, date of birth, or a picture.
Additionally, your public information includes the messages you Write; the metadata provided with Writes, such as when you Wrote and the client application you used to Write; information about your account, such as creation time, language, country, and time zone; and the lists you create, people you follow, Writes you Like or Reblog, and you click or otherwise engage with (such as by commenting or liking) on TTWrite.
TTWrite broadly and instantly disseminates your public information to a wide range of users, customers, and services, including search engines, developers, and publishers that integrate TTWrite content into their services, and organizations such as universities, public health agencies, and market research firms that analyze the information for trends and insights. When you share information or content like photos, videos, and links via the Services, you should think carefully about what you are making public.
We may use this information to make inferences, like what topics you may be interested in. Our default is almost always to make the information you provide through the Services public for as long as you do not delete it, but we generally give you settings or features, like protected Writes, to make the information more private if you want. For certain profile information fields we provide you with visibility settings to select who can see this information in your profile.
If you provide us with profile information and you don’t see a visibility setting, that information is public. You can change the language and time zone associated with your account at any time using your account settings.
Direct Messages and Non-Public Communications:
We provide certain features that allow you to communicate more privately. For example, you can use Direct Messages to have private conversations with other TTWrite users. When you privately communicate with others through our Services, such as by sending and receiving Direct Messages, we will store and process your communications, and information related to them.
Please note that if you interact with public TTWrite content shared with you via Direct Message, for instance by liking a Write shared via Direct Message, those interactions may be public. When you use features like Direct Messages to communicate privately, please remember that recipients may copy, store, and reshare the contents of your communications.
Location Information:
We may receive information about your location. For example, you may choose to publish your location in your Writes and in your TTWrite profile. You may also tell us your location when you set your trend location on TTWrite.com. We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address.
We may use and store information about your location to provide features of our Services, such as allowing you to Write with your location, and to improve and customize the Services, for example, with more relevant content like local trends, stories, ads, and suggestions for people to follow.
Links:
We may keep track of how you interact with links across our Services, including our email notifications, third-party services, and client applications, by redirecting clicks or through other means. We do this to help improve our Services, to provide more relevant advertising, and to be able to share aggregate click statistics such as how many times a particular link was clicked on. Links, Writes, and nonpublic communications like Direct Messages shared on the Services will be processed and links shortened.
Cookies:
Like many websites, we use cookies and similar technologies to collect additional website usage data and to improve our Services, but we do not require cookies for many parts of our Services such as searching and looking at public user profiles. A cookie is a small data file that is transferred to your computer or mobile device. We may use both session cookies and persistent cookies to better understand how you interact with our Services, to monitor aggregate usage by our users and web traffic routing on our Services, and to customize and improve our Services.
Although most web browsers automatically accept cookies, some browsers’ settings can be modified to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some Services may not function properly if you disable cookies.
Using Our Services:
We receive information when you view content on or otherwise interact with our Services, even if you have not created an account (“Log Data”). For example, when you visit our websites, sign into our Services, interact with our email notifications, use your account to authenticate to a third-party website, application, or service, or visit a third-party website, application, or service that includes TTWrite content, we may receive information about you.
This Log Data may include your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, device information (including device and application IDs), search terms, or cookie information. We also receive Log Data when you click on, view or interact with links on our Services, including links to third-party applications, such as when you choose to install another application through TTWrite. We use Log Data to make inferences, like what topics you may be interested in, and to customize the content we show you, including ads. We keep Log Data as needed for the purposes described in this Privacy Policy.
We will either delete Log Data or remove any common account identifiers, such as your username, full IP address, email address, or phone number, after a maximum of 18 months, if not sooner.
TTWrite for Web Data:
We may personalize the Services for you based on your visits to third-party websites that integrate TTWrite content such as embedded timelines or Write buttons. When you view our content on these websites, we may receive Log Data that includes the web page you visited. We never associate this web browsing history with your name, email address, phone number, or TTWrite handle, and we delete, obfuscate, or aggregate it after no longer than 30 days.
We may use interests or other information that we derive from this data to improve our Services and personalize content for you, such as suggestions for people to follow, advertising, and other content you may be interested in. You can see and control interests that we use to personalize your experience in your settings. You can also control whether we keep track of your visits to websites with TTWrite content by using your Personalization and Data settings.
Advertising:
Our Services are supported by advertising. We may use the information described in this Privacy Policy to help make our advertising more relevant to you, to measure its effectiveness, and to help recognize your devices to serve you ads on and off of TTWrite. We do not use the content you share privately in Direct Messages to serve you ads.
Our TTWrite Ads Policy also prohibits advertisers from targeting ads based on categories we consider sensitive, such as race, religion, politics, sex life, or health. TTWrite adheres to the Digital Advertising Alliance Self-Regulatory Principles for Online Behavioral Advertising (also referred to as “interest-based advertising”).
We will not use information from the browser (and for logged in users, the account) on which you opt out for interest-based advertising, and that browser or account will not be eligible to receive interest-based ads from TTWrite.
Third-Parties and Affiliates:
We may receive information about you from third parties, such as other TTWrite users, partners (including ad partners), or our corporate affiliates. For example, other users may share or disclose information about you, such as when they mention you, share a photo of you, or tag you in a photo. Your privacy settings control who can tag you in a photo. Our ad partners and affiliates may share information with us such as a browser cookie ID, mobile device ID, or cryptographic hash of an email address, as well as demographic or interest data and content viewed or actions taken on a website or app. Our ad partners, particularly our advertisers, may enable us to collect similar information directly from their website or app by integrating our advertising technology.
Personalizing Across Your Devices:
When you log into your account with a browser or device, we will associate that browser or device with your account for purposes such as authentication and personalization. Depending on your settings, we may also personalize your experience on, and based on information from, other browsers or devices besides the ones you use to log into TTWrite. For example, if you visit websites with sports content on your laptop, we may show you sports-related ads on TTWrite for Android.
Information Sharing and Disclosure Privacy Policy
User Consent or Direction:
We may share or disclose your information at your direction, such as when you authorize a third-party web client or application to access your account or when you direct us to share your feedback with a business. If you’ve shared information, like Direct Messages or protected Writes, with another user who accesses TTWrite through a third-party service, keep in mind that the information may be shared with the third-party service. Service Providers:
We engage service providers to perform functions and provide services to us in the United States, Ireland, and other countries. For example, we use a variety of third-party services to help provide our Services, such as hosting our various blogs and wikis, and to help us understand and improve the use of our Services, such as Google Analytics. We may share your private personal information with such service providers subject to obligations consistent with this Privacy Policy and any other appropriate confidentiality and security measures, and on the condition that the third parties use your private personal data only on our behalf and pursuant to our instructions.
We share your payment information, including your credit or debit card number, card expiration date, CVV code, and billing address with payment services providers to process payments; prevent, detect and investigate fraud or other prohibited activities; facilitate dispute resolution such as chargebacks or refunds; and for other purposes associated with the acceptance of credit or debit cards.
Law and Harm:
Notwithstanding anything to the contrary in this Privacy Policy, we may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues; or to protect our or our users’ rights or property. However, nothing in this Privacy Policy is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.
Business Transfers and Affiliates:
In the event that we are involved in a bankruptcy, merger, acquisition, reorganization or sale of assets, your information may be sold or transferred as part of that transaction. This Privacy Policy will apply to your information as transferred to the new entity. We may also disclose information about you to our corporate affiliates in order to help provide, understand, and improve our Services and our affiliates’ services, including the delivery of ads. We do not disclose your private personal information except in the limited circumstances described here.
Public Information:
We may share or disclose your public information, such as your public user profile information, public Writes, or the people you follow or that follow you. Remember: your privacy and visibility settings control whether your Writes and certain profile information are made public.
Other information, like your name and username, is always public on TTWrite, unless you delete your account, as described below.
Non-Personal, Aggregated, or Device-Level Information:
We may share or disclose non-personal, aggregated, or device-level information such as the total number of times people engaged with a Write, the number of users who clicked on a particular link or voted on a poll in a Write (even if only one did), the characteristics of a device or its user when it is available to receive an ad, the topics that people are Writing about in a particular location, or aggregated or device-level reports to advertisers about users who saw or clicked on their ads.
This information does not include your name, email address, phone number, or TTWrite handle. We may, however, share non-personal, aggregated, or device-level information through partnerships with entities that may use data in their possession (including data you may have given them) to link your name, email address, or other personal information to the information we provide them. These partnerships require that they get your consent before doing so.
Accessing and Modifying Your Personal Information
If you are a registered user of our Services, we provide you with tools and account settings to access, correct, delete, or modify the personal information you provided to us and associated with your account. You can download certain account information, including your Writes. For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if TTWrite is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous/vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law.
We will respond to your request within a reasonable timeframe.
Children and Our Services
Our Services are not directed to children, and you may not use our Services if you are under the age of 18. You must also be old enough to consent to the processing of your personal data in your country (in some countries, we may allow your parent or guardian to do so on your behalf).
Notice to California Residents:
California consumers have a right to knowledge, access, correction, and deletion of their personal information under the California Consumer Privacy Act. California consumers also have a right to opt out of the sale or sharing of their personal information by a business, and a right not to be discriminated against for exercising their California privacy rights. TTWrite does not sell or share the personal information of California consumers, as those terms are defined under California law, and does not discriminate in response to privacy rights requests.
TTWrite also does not use or disclose sensitive personal information for any purposes that would require a user to exercise a right to limit according to California law. TTWrite provides notice of our privacy practices in our Privacy Policy. The Privacy Policy includes what personal information is collected, the source of the personal information, and the purposes of use, as well as whether TTWrite discloses that personal information and if so, the categories of third parties to whom it is disclosed.
California consumers with a TTWrite account can exercise their rights directly or through an authorized agent by signing in to their TTWrite account. If you are a California consumer without an TTWrite account and you or your authorized agent would like to exercise your privacy rights, you can make a request via e,ail at [email protected]. If you do not have an TTWrite account, TTWrite will ask you for information that we consider necessary to verify your identity for security and to prevent fraud. This information may include name, contact information, and information related to your transaction or relationship with TTWrite, but the specific information requested may differ depending on the circumstances of your request.
If we delete your personal information, we will both render certain personal information about you permanently unrecoverable and also deidentify certain personal information.
Security
We have a team dedicated to keeping your information secure and testing for vulnerabilities. We also continue to work on features to keep your information safe in addition to things like two-factor authentication, encryption of files at rest, and alerts when new devices and apps are linked to your account. We deploy automated technologies to detect abusive behavior and content that may harm our Services, you, or other users. For more information about how TTWrite protects your privacy, please see TTWrite’s Privacy and Data Protection and Information Security Policy.
Modifications to This Privacy Policy
We may revise this Privacy Policy from time to time. The most current version of the Privacy Policy will govern our collection, use, and disclosure of information about you and will be located here. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Service prior to the effective date of the changes. By continuing to access or use the Services after those changes become effective, you agree to be bound by the revised Privacy Policy. Effective: July 28, 2023
